Privacy Policy
Privacy Policy
This Privacy Policy describes how ICO Motors (“we”, “us” or “our”) collects, uses, and protects the personal data of its website and service users.
This policy applies to all visitors, customers, and users interacting with our website and services.
Data Controller
ICO Motors is responsible for processing your personal data under Regulation (EU) 2016/679 (GDPR).
For any questions related to your data:
📧 sales@icomotors.com
📍 Av. Eng. Vilar Queiroz, n.º 2, Armazém D4B - Alverca do Ribatejo - Portugal
Personal Data Collected
We may collect the following data:
- Name
- Email address
- Phone number
- Billing and delivery address
- Payment data (processed by secure third parties)
- Account information
- Order history
- Browsing data (IP, device, browser, website behavior)
How We Collect Data
Data is collected:
- directly (forms, purchases, contact)
- automatically (cookies and similar technologies)
- through third parties (Shopify, payment processors, logistics partners)
Purpose of Processing
We process your data for:
- Order and payment processing
- User account management
- Product delivery
- Customer support
- Compliance with legal obligations
- Fraud prevention
- Improving user experience
- Commercial communication (when authorized)
Legal Basis for Processing
We process your data based on:
- Contract performance
- Compliance with legal obligations
- Legitimate interests (e.g., security, service improvement)
- Consent (e.g., marketing)
Data Sharing
Your data may be shared with:
- Service providers (payments, logistics, IT)
- Shopify platform
- Commercial and marketing partners (where applicable)
- Legal authorities (when required by law)
All third parties comply with data protection obligations.
International Transfers
Your data may be transferred outside the European Economic Area.
In such cases, we ensure adequate protection through:
- Standard Contractual Clauses approved by the European Commission
- Other appropriate legal mechanisms
Cookies
We use cookies for:
- website operation
- performance analysis
- experience personalization
You can manage your preferences in your browser.
Retention Period
Data is retained only for the period necessary for:
- fulfilling purposes
- legal obligations
- dispute resolution
User Rights
Under the GDPR, you have the right to:
- Access your data
- Rectification
- Erasure ("right to be forgotten")
- Restriction of processing
- Data portability
- Object to processing
- Withdraw consent at any time
To exercise your rights:
📧 sales@icomotors.com
Complaints
You can file a complaint with the competent data protection authority:
👉 In Portugal: Comissão Nacional de Proteção de Dados (CNPD)
Data Security
We adopt appropriate technical and organizational measures to protect your data.
However, no system is completely secure.
Children's Data
Our services are not directed at individuals under 16 years of age.
We do not intentionally collect data from minors.
Changes to this Policy
We may update this policy periodically.
The most recent version will always be available on the website.